Go West Tours:
Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.
Down Under Cruise & Dive:
All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund.
Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid.
All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only.
The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient.
A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard.
Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel.
Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive.
Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.
Blazing Saddles Adventures:
Cancellations 24-48 hours prior to date of travel - 50% refund.
We regret to advise that there are no refunds for cancellations less than 24hours prior to date of travel.
Big Cat Green Island Reef Cruises:
No cancellation fees are applied by the Tour Operator.
CAIRNS PREMIER Reef and Island Tours - Ocean Free and Ocean Freedom:
Minimum 24hrs notice required for refunds. Cancellations within 24hrs - no refund.
Captain Cook Cruises:
All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates:
30-59 days; AUD$200.00 pp deposit.
within 15-29 days; 50% of fare.
14 days or less; 100% of fare.
no-shows at sailing; 100% of fare.
Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.
Pro Dive Cairns :
Cancellations received within 48hrs of travel will be charged a 100% cancellation fee.
Rhythmboat Cruises Sydney Harbour :
Please note that once booked and paid for, 100% cancellation fees apply.
Sunrover Tours:
Cancellations received with less than 2 weeks notice, will incur a 50% cancellation fee.
If you cancel your tour with less than 48hrs notice then a fee of 100% may be applied.
No Show (failure to collect tour tickets) / We fulfill our commitment to you for the sale of the tour ticket to you by making the tour ticket available at the pick up point for you to collect. If for any reason you are unable to collect all or part of your tour tickets purchased from us we are unable to refund your purchase.
If the tour is cancelled because of an act of war or terrorism or the forces of nature or by any event outside of the control of the tour operator then refunds shall be at the tour operator’s absolute discretion. If the tour is cancelled for any other reason, we will refund to you the tour ticket price exclusive of all booking and delivery fees. We do not refund the booking or delivery fee because we have provided you with the service you paid for- the booking and delivery of the tour ticket has been completed.
AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
Nautilus Aviation:
48hrs cancellation notice required for full refund.
Cairns Discovery Tours:
Cairns Discovery Tours reserve the right to alter or change any tour itinerary, but do so only in extreme circumstances due to adverse weather, unsuitable road conditions or operations needs and would do so with full consideratation of your interests.
Cancellation within 24 hours 100% non refundable.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Vagabond Cruises:
Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential.
•Child rate = 5-14 yrs
•Concession rate = Australian seniors/pensioners & full time students
•Family rate = 2 adults + 2 children
•Full payment is due on booking
•There is no refund for no shows
•Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled
•A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card
•Your ticket is valid for the day of the booking only
•Please arrive at departure point 15 minutes prior to departure time
•Surcharge will apply on Public Holidays
•Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January
Bunyip Adventure Tour:
Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Gray Line Sightseeing Day Tours - Melbourne & Adelaide:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Photography Tours:
All bookings are 100% Non Refundable – In case of not being able to attend you must contact us by no later than 24 hours before the date of the booked tour for possible transfer to next available tour. You may find a replacement to take over your booking as long as they present the original Tour Voucher with your signed authorization.
Upon accepting these Terms and Conditions, you hereby indemnify Sydney Photography Tours and/or its tutors against responsibility for any accident, loss or injury suffered during the course of activities. Should at any time the supervisor consider that you require medical treatment, you consent to Sydney Photography Tours obtaining the same at your expense.
Bums On Seats Tours:
Bookings cancelled within 5 days of tour departure will incur a 100% cancellation fee - no refund. Transfer to a new travel date may be available at the discretion of the tour operator.
Cape Trib Connections:
48 Hours-30 days 25% of fare
within 48 Hours 100% of fare
Go Ride a Wave:
Cancellation (within) between 48 hours – 7 days prior to lessons will result in a 25% cancellation fee.
Cancellation (within) less than 48 hours prior to program will result in a 100% cancellation fee.
A full refund will be given if lessons are cancelled due to weather/ surf conditions.
Fitzroy Island Adventures:
No refund inside 24 hours
Whitsundays Sailing Adventures:
Prices are based on multi-share accommodation unless otherwise specified. Prices do not include airfares. Cancellations made less than 21 days before departure will result in complete forfeiture of full price. We reserve the right to substitute vessels without notice at any time for any reason. We recommend you take out travel insurance.
Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. All cruises are subject to weather and the vessel operator’s discretion.
At certain times of year ‘dangerous’ jellyfish inhabit these waters and passengers should take care for their own safety. Passengers entering the water do so at their own risk and the owners or operators of the vessel will not be liable for any personal injury, illness, death or any other consequences whatsoever of passengers being stung by jellyfish. To minimise this risk you will be provided with a full length protective ‘Snorkel Suit’ to wear whilst swimming and snorkelling during the cruise.
Whitsundays Sailing Adventures.com and its related bodies corporate, its officers, employees and agents is not the owner or operator of any vessel on which passengers sail.
Accordingly, it shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any injury to person or property which is suffered or sustained by any passenger as a result of participating in any of its sailing adventures, except for any liability which cannot be excluded by law.
Scenic Hinterland Day Tours:
Notice of 72 hours notice is required to receive any refund if YOU cancel your booking. Our company has the right to cancel bookings, substitute vehicle, alter itineraries, optional activities and prices without notice. Our company or any of their affiliates will not be responsible for any unforeseeable events or break downs which may effect or alter the contents of the tours described nor will they be responsible for any death, injuries or losses suffered while on board any of our vehicles or during transferring of passengers from vehicle to another vehicle, or during optional tour/s activities as you acknowledge that some of the activities have some risk/s factors. This company is not responsible for any goods left on the vehicles. Children 1-12 years must be accompanied by an adult. Under 1 years FREE. FREE TOUR OFFER: FREE tour is per person, not valid with any other discount and redeemable within 30 days from date of the 1st tour. Tours must be paid in full before the first day of travel.
SEIT Outback Australia:
FIT Tours
50% - within 72 hours
100% - Less than 48 hours
Extended Touring
50% - within 5 days
100% - within 72 hours
Wayoutback Australian Safaris:
Cancellations recieved with more than 30 days notice prior to departure incur no fee other than the tourstogo.com cancellation fee.
Cancellations received with 14-29 day notice incur a 50% cancellation fee.
Cancellations received with 13 days or less days notice incur a 100% cancellation fee and will not receive a refund.
Skydive Mission Beach:
A 100% cancellation fee will apply to confirmed bookings cancelled by you within 48 hours of actual jump date! Rescheduling of your booking within 48 hours incurs a $110 fee!
Sydney Pearl Cruises:
No refunds provided for cancellations.
Around Sydney Tours:
24hrs cancellation policy - any cancellation made within 24 hours of departure time is non refundable.
Tassie Tours Tasmania:
24 hour notice
Getaways SA:
Tour dates can be changed with a minimum of 48 hours notice.
Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.
Hills Luxury Day Tours:
A full refund is available for cancellation up to 6 days before your tour.
Cancellation less than 6 days prior to departure will not be refunded.
HIT THE ROAD TOURS PTY LTD:
No fees if cancelled 24 hours prior departure.
No refund after that.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
